It's cold in Illinois. Fortunately, I'm in Orlando, Florida, at the ARC Forum.
Not only is the weather warm, but the people here are smart, and the sessions are incredibly valuable.
For example, this afternoon I sat in a session on world-class reliability. Each session is a combination of speakers looking at the same topic from different angles. What an unexpected delight to hear Jeff Dudley, maintenance technology center director at Dow Chemical, talk about leadership and its role in creating a culture of reliability.